Full Service Digital Agency – Diligent Creators

Diligent Creators

We are committed your success. Empowering business to go online.
Over the decade of experience we saw things changed.

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Diligent Creators

We are committed your success. Empowering business to go online.
Over the decade of experience we saw things changed.

Follow on your Favorite
Social Media Network

(iBiz) Privacy-Policy

(dc) Diligent Creators

This Privacy Policy explains how Diligent Creators (“we,” “our,” “us”) collects, uses, stores, and protects your information when you use the iBiz service (“iBiz,” “Platform”). By using iBiz, you agree to the terms of this Privacy Policy.

Information We Collect
When you use iBiz, we may collect the following types of information

  • Business & Taxpayer Information: Company name, FBR registration details, NTN, STRN, invoice data.
  • Account Information: Email, username, and login credentials provided for accessing your subdomain.
  • Communication Information: Contact details shared during onboarding (phone, WhatsApp, email).
  • System Data: Logs, IP addresses, and device/browser metadata for security and troubleshooting.

How We Use Your Information
We use your information to

  • Facilitate integration with PRAL/FBR invoicing systems.
  • Provide you secure access to your iBiz account.
  • Maintain backups, data recovery, and service availability.
  • Improve platform performance and security.
  • Communicate updates, alerts, and support information.

Data Sharing

  • We do not sell or trade your data to third parties.
  • We only share information with:
    • PRAL/FBR systems as required for invoicing compliance.
    • Service providers (e.g., hosting, backup, security vendors) strictly for operating iBiz.
    • Legal authorities if required under Pakistani law.

Data Security

  • All sensitive data is encrypted during transmission and storage.
  • We maintain secure backups to minimize risk of data loss.
  • Despite best efforts, we cannot guarantee absolute protection against cyberattacks or external system failures (e.g., PRAL/FBR downtime).

Data Retention

  • We retain invoicing data as long as required for compliance with FBR regulations.
  • Upon account termination, we may archive or securely delete client data as per legal requirements.

Your Responsibilities

  • Keep your login credentials private and secure.
  • Ensure the accuracy of information submitted through iBiz.
  • Immediately notify us if you suspect unauthorized access or data misuse

Cookies & Tracking

  • iBiz may use cookies/session storage for authentication and security.
  • We do not use cookies for advertising or third-party tracking.
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Your Rights
You may

  • Request access to the data we hold about you.
  • Request corrections of inaccurate information.
  • Request deletion of your data, subject to FBR retention requirements.

Contact
If you have questions about this Privacy Policy, contact:

 

  • Email: support@diligentcreators.com